Terms
Terms of
engagement.
The terms on which we photograph at a service and supply images to families.
1. Engagement
A booking is confirmed in writing and specifies the date, the expected number of children and the agreed schedule. Either party may cancel without cost more than fourteen days before the session. Inside fourteen days we will always try to reschedule rather than charge.
2. Consent
The service warrants that it holds a current photography consent record for each enrolled child, and provides it to us before the session. We reconcile it on the day. We photograph no child whose consent status cannot be confirmed.
3. Fees
We charge no fee to the service. Families pay a single fee per child which includes every frame of that child as a full-resolution digital file. Printed products are optional and priced separately. No family is charged for a child who is photographed but for whom nothing is ordered.
4. Copyright and licence
Copyright in the photographs remains with Marlow & Bell Portraiture. Families who order receive a perpetual, non-exclusive, worldwide licence to reproduce, print, share and display the images of their own child for any personal purpose. That licence does not extend to commercial resale.
The service receives a perpetual licence to use its room groups and environment frames in its own website, enrolment material, displays and social media at no charge.
5. Delivery
Galleries open within fifteen working days of the session and remain open for twelve months. Printed products are dispatched within fifteen working days of order.
6. If something is wrong
If a printed product arrives damaged, incorrectly made or not as ordered, tell us and we will remake it. If you are simply unhappy with it, tell us and we will remake or refund it. We have not found it necessary to have a more complicated policy than that.
7. Absent children
Where children are absent on the session day we return at no charge, ordinarily within a fortnight.
8. Liability
Nothing in these terms excludes any guarantee, right or remedy under the Australian Consumer Law. Subject to that, our liability in respect of any engagement is limited to the amount paid to us in connection with it.
9. Governing law
These terms are governed by the law of New South Wales.
Version 4.1 · Last reviewed 1 July 2026. Questions to admin@marlowandbell.com.au.